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The Official Website of
Sarawak Tourism Board

Client CharterClient Charter


  • LOA to be issued to vendor/service provider within seven (7) working days upon approval by JPT/Quotation Committee/JPCTK/Full Board.
  • Payment to the vendor/service provider are to be made within fourteen (14) working days upon received completed supporting documents.
  • Acknowledge all formal enquiries and/or complaint received within three (3) working days.
  • To inform the decision on the successful STOEF applications three (3) weeks after the approval committee decision