Quality Management & ISO Certifications
Quality Management System
ISO 9001:2015 – Quality Management Systems
Scope
The Sarawak Tourism Board's Quality Management System covers the promotion and marketing of tourism for the State of Sarawak, ensuring that our processes are managed effectively and continually improved to deliver quality services to stakeholders, industry partners, and visitors.
Certification Scope
- Standard: ISO 9001:2015
- Scope: Promotion and marketing of tourism for the State of Sarawak
Event Sustainability Management System
ISO 20121:2024 – Event Sustainability Management Systems
Scope
The Sarawak Tourism Board's Event Sustainability Management System covers the planning, provision, and management of flagship events organised by the Board, ensuring sustainability principles are integrated throughout event management.
Certification Scope
- Standard: ISO 20121:2024
- Scope: Provision and management of flagship events organised by Sarawak Tourism Board
| Rainforest World Music Festival (RWMF) | Annually |
| Borneo Jazz Festival (BJF) | Annually |
| PATA-associated Events | As scheduled by PATA |
